If you are on this page, you may be a newbie in medical virtual assistance and want to find out as much information as you can before venturing into this kind of investment for your practice. Well, feel free to read on about some of the most frequently asked questions that doctors like you may be thinking about when hiring a medical VA.
How much does it cost to hire a medical virtual assistant?
Hiring your own medical VA can be as low as $12 per hour. Yes, you read that right. The price can even be discounted if you choose to hire more than one VA. To understand the rates better, you can take the time to check out the Plans and Pricing page on the website. Fortunately, we have that page here on our website and it has all the information you need about our rates here at HireBiz Med.
Are the medical virtual assistants HIPAA certified?
Of course, it is also very important to look for a medical VA who has gone through the necessary training to be knowledgeable about the Health Insurance Portability and Accountability Act. This way you can be confident that your dedicated VA is equipped with the right know-how when it comes to keeping your confidential medical data secure. Our medical VAs here at HireBiz Med undergo professional onboarding processes, which include IT security training and HIPAA certification. This simply means you can rest assured that you can entrust your patients’ information to your virtual medical assistant.
What happens if I am not satisfied with the service?
You always have the option to complain or contact your medical VA agency in case you have any issues or questions. Here at HireBiz Med, you won’t have any problem with this aspect. Although it is very unlikely that you will be dissatisfied with our virtual medical assistance, we do offer a quick way to resolve any issues by phone call or email. You may contact us anytime so we can be notified of your problems with your VA or any of our services. We can then work together to have your issues resolved as quickly and smoothly as possible.Â
Can I speak to a live person if I have questions or need help?
Of course! A reliable medical VA agency should be able to provide 24/7 customer support to valued customers like you, and this is something that we are very proud of here at HireBiz Med. Our customer service is available 24 hours a day, seven days a week. You can always reach out to us whenever you want to discuss any inquiry or concern.
How quickly can I hire a medical virtual assistant?
Hiring a medical VA should be seamless with the help of a reliable medical virtual assistance agency that offers transparent, comprehensive, and direct-to-the-point processes. It should be as easy as 1, 2, 3 and 4. The first step is the consultation call where you discuss your practice’s needs and VA requirements. The second step should be the start of the VA selection process. The third step is the virtual meeting between you and your potential VA. And the fourth and final step would be the actual onboarding of your dedicated VA. This is how straightforward our processes are here in HireBiz Med. Our initial consultation aims to determine all qualifications that fit your practice, and then after that, we proceed to hunting the right match for you. All these can take place within 48-72 hours only!
Do I need to provide any training?
The healthcare VA should have the right level of medical background to best support your practice. Therefore, you can expect that the right medical VA agency is able to find a match that meets your medical-related requirements. HireBiz Med ensures that we only endorse VAs who have years of medical VA experience. You simply have to provide us access to your systems or introduction to your tools so that our account manager, IT personnel, trainer, and QA specialist can then take over the necessary onboarding steps for your VA/s.
So there you have it. If you have any more questions about hiring your very first medical VA, you may check out the rest of our Frequently Asked Questions section through our homepage. Or better yet, please feel free to contact us so we can discuss your needs and our solutions further!